Your Rights and Responsibilities
All Festival volunteers bear certain rights and responsibilities. We ask that all volunteers abide by the following policies:
Volunteer Rights
- To be treated with respect, and feel comfortable with bringing any concerns to the attention of Festival Officials
- To feel safe and properly prepared while volunteering
- To be properly informed of our policies and regulations
- To feel comfortable with the tasks assigned and be able to request a change of crew depending on availability
- To have the Festival Official’s expectations of them clearly explained, and be able to express their expectations to Festival Officials
- To be recognized for their contribution to the festival
- To have food and water provided at volunteer headquarters during shifts
- To be provided a volunteer t-shirt
Volunteer Responsibilities
- Be courteous and helpful to all members of the public and answer all questions to the best of your ability
- Follow the instructions of Festival and Race Officials and Staff. If you have questions, seek clarification right away.
- Know the site layout and the responsibilities of all crews
- Behave in a respectful and courteous manner to spectators, paddlers, staff, and fellow volunteers
- Check in and out for your shifts at the Volunteer Headquarters
- Arrive for your shift 15 minutes early
- Wear your Volunteer T-shirt while on shift
- Contact your Festival or Race Official or the Volunteer Coordinator if you are unable to make a shift
- Remain sober and substance-free during your shifts
- Refrain from making personal calls or texting during your shifts
- Complete a waiver
- Complete and submit any necessary certification, including a Criminal Record Check for the Event Safety Crew or Serving It Right certificate for the Beer Garden Crew
- Be a team player – we may need your help in other crews!